Privacy policy

The following information on our Privacy Policy reflects the commitment of JORTOCU ENTERPRISES, SLU (hereinafter JORTOCU) to maintaining and guaranteeing secure professional relationships through the protection of personal data, guaranteeing every user’s right to privacy. In this document we explain how we use personal data:

Definition of personal data

“Personal Data” means any information relating to an identified or identifiable natural person. This includes, among others, first name, surname, postal and email address, and telephone number.

Which company is responsible for processing personal data

JORTOCU ENTERPRISES, SLU (hereinafter JORTOCU), with identification number L713676-T and address for notification purposes at Av. Dr. Mitjavila, 33, AD500 Andorra la Vella (Principality of Andorra), is the data controller for all data received through the forms provided.

Processing and purposes of the data collected

Any personal data you provide to us when visiting our website will be processed in accordance with data protection regulations and will only be collected, processed and used for lawful, legitimate and disclosed purposes. We therefore set out below all the purposes for which the data controller will use personal data:

• Managing contact forms in order to handle your requests for information, whether submitted through the website’s contact form, by email or by telephone call, and to answer the questions raised, as well as to inform you about new products.

In any event, all users are informed that the collection of certain personal data is not mandatory, except in the fields where otherwise indicated. However, failure to provide such data may prevent the provision of those Services that depend on knowing such data, in which case we are released from all liability for the non-provision or incomplete provision of these Services.

It is the user’s obligation to provide truthful data and to keep it up to date. Consequently, we reserve the right to exclude from the services, and to cancel the service of, any user who has provided false data, without prejudice to any other legal actions that may apply.

Furthermore, each user, when entering their personal data or interacting with our website, must respect and comply with the legal terms and terms of use set out in the legal notice.

Legal basis for processing your data

The legal basis for processing your data is responding to the enquiries submitted through the website, which entails the application, at the data subject’s request, of pre-contractual measures by the data subject and/or express consent.

Data retention period

The data will be kept for as long as necessary to respond to enquiries, provide the requested service and fulfil the stated purposes or legal obligations.

Disclosure of your personal data to third parties

The personal data provided will NOT be disclosed to any third party.

Security of your personal data

At JORTOCU we take particular care to guarantee the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organisational security measures to prevent any loss or unauthorised use by third parties. For example, our websites use HTTPS data encryption protocols.

Users’ rights

All users may exercise any of the rights granted by data protection regulations, such as the right of access, restriction of processing, erasure, portability, etc., by writing to JORTOCU at the registered office indicated or by sending an email to Soporte@JorgeTorresCulla.com, in both cases proving their identity. If they deem it appropriate, they may also contact the relevant Supervisory Authority.

Changes to the Privacy Policy

Our Privacy Policy may be updated due to legal changes and requirements, as well as improvements and changes in the way we offer and provide our services and application features. We therefore recommend that you visit and access our Privacy Policy periodically in order to be aware of the latest changes that may have been incorporated. Should such changes relate to the consent given by the user, a separate, independent notification will be sent to them in order to obtain it again.

If, while reading, you have any doubts or questions about our Privacy Policy, or wish to exercise any right or action regarding your personal data, please contact us at the following email address: Soporte@JorgeTorresCulla.com.